Account & data
Sharing, Exporting, Account Data, and Billing Basics
Use these controls when you want to share one save, take your library out of Sendlore, manage connection keys, or understand how credits affect processing.
Copy or download one save
From the item’s More actions menu you can:
- Copy as Markdown for pasting into another notes or writing tool.
- Download as PDF using the item’s print/PDF export path.
Export your full library
Settings includes a Download my saves action. The current export produces:
- a JSON archive containing the saved records; and
- a Markdown bundle containing the notes in a portable text format.
Trashed items are included with a marker in the current owner-scoped export so the archive represents the account more completely.
Manage connection and API tokens carefully
The Chrome extension uses its own capture-scoped connection key. Settings can also expose personal API/sync tokens for other workflows. Treat these like passwords:
- Copy a newly generated token when it is shown; the full value may not be shown again.
- Do not paste tokens into support tickets or public screenshots.
- Revoke a token you no longer use.
- Replacing one token can disconnect integrations that still use the old value.
Credits affect enrichment, not whether the source can be kept
Standard processing generally consumes capture credits, while heavier carousels and media can cost more. When you run out of credits, new items can still be kept as Light saves with basic details and wait for richer processing later.
Search, sharing, export, and basic retrieval are not treated like per-save processing actions. Ask has plan-based usage limits rather than consuming capture credits per question.
Need help with your account?
For billing problems, account access issues, failed exports, or a repeatable technical problem, contact support. Include the account email, what you were trying to do, and the visible error message. Never send your password or active API/extension key.