Shipping & Returns Policy
Shipping & Returns Policy
Shipping Policy
At NeroNiche, we offer tracked delivery services to ensure your orders arrive safely and on time. Shipping times vary based on your location and the product selected. Once your order is shipped, you will receive a tracking number to monitor its progress.
We partner with reliable carriers to provide fast and secure delivery. Please note that delays caused by third-party carriers are beyond our control. Shipping fees are calculated at checkout based on your destination and order size.
Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not satisfied, you may request a return within 30 days of receipt, provided the product is unused, in its original packaging, and in a resalable condition.
To initiate a return, please contact our support team through the Contact Page with your order details. Refunds will be processed to the original payment method after we receive and inspect the returned item.
Some products may be non-returnable or subject to specific conditions. Please review product-specific policies on the product page or contact us for clarification.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us immediately with photos of the product and packaging. We will arrange for a replacement or refund as appropriate.
Exceptions and Additional Information
For detailed information about our shipping and return procedures, please visit our FAQ page or contact our customer support team.